Terms of Service


Effective Date:
February 2025

These Terms of Service (“Terms”) govern your use of the website and services provided by Prime Power Fitness. By using our website and purchasing products from us, you agree to these Terms. If you do not agree with any part of them, please do not use our website or services.


1. Introduction

Prime Power Fitness provides high-quality fitness equipment to help you achieve your fitness goals. These Terms explain your rights and responsibilities as a customer, as well as our duties to you.


2. Use of the Website

By accessing or using our website, you agree to:

  • Comply with all applicable laws and regulations.

  • Avoid misuse or disruption of the website or our services.

  • Ensure your account details remain accurate and current.


3. Products and Services

We offer a wide range of fitness equipment, including:

  • Smith Machines

  • Cardio Equipment

  • Weight Sets

  • Benches

  • Mats & Accessories

We design and manufacture our products for durability, safety, and performance. However, we may update product listings and availability without notice.


4. Orders and Payment

You can place orders directly on our website. We accept payments securely through Stripe and offer Affirm financing for easy monthly installments.


5. Shipping and Delivery

We ship throughout Canada, taking care to ensure your fitness equipment arrives safely. Shipping costs and delivery times may vary depending on location and order size.


6. Returns and Refunds

Please note: We do not offer refunds.

Damaged Products
  • Report damage via email within 3 days of delivery.

  • We’ll collect and replace the product, provided all parts, packaging, and documents are included.

  • We will not process exchanges if anything is missing.

Wrong Products
  • Report wrong items by email within 3 days.

  • You may keep the wrong product for a discount, or we will send the correct one once the wrong item is returned in original condition.

After 3 Days

We cannot accept return, exchange, or refund requests beyond 3 days after delivery.


7. Intellectual Property

All website content—including logos, images, text, and graphics—belongs to Prime Power Fitness and is protected by copyright and trademark laws. You may not reuse this content without our written consent.


8. Privacy and Data Protection

We take your privacy seriously. Please review our Privacy Policy for details on how we handle your personal data.


9. Limitation of Liability

Prime Power Fitness is not liable for indirect, incidental, or consequential damages arising from the use of our products or services. Our total liability is limited to the purchase price of the product.


10. User Conduct and Restrictions

By using our site and services, you agree to:

  • Avoid fraudulent behavior or product misuse.

  • Refrain from interfering with site functionality or security.

  • Comply with local laws while using our services.


11. Indemnification

You agree to indemnify and hold Prime Power Fitness harmless from any claims, losses, or damages resulting from your misuse of our site, products, or services.


12. Governing Law

These Terms are governed by the laws of Ontario, Canada. Any disputes must be settled in the appropriate courts located in Ontario.


13. Amendments and Termination

We may revise these Terms at any time. Changes will be posted here with an updated effective date. If you violate any of these Terms, we reserve the right to suspend or terminate your access to our services.


14. Contact Information

For questions or concerns regarding these Terms, please contact us:

Prime Power Fitness
Toronto, Ontario, Canada
Email: info@primepfitness.com
Phone: +1 888 669-0607

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